COSSIS Software & Apps INC is a software development company that specializes in creating high-quality software products for our clients. Our mission is to provide our clients with the best possible software solutions to help them achieve their business goals. As a Software Developer, you will play a critical role in creating and maintaining our clients' software products.
Requirements:
Provide technical support to customers or users of a product or service. Diagnose and resolve technical issues. Answer customer inquiries and provide training and documentation. Escalate issues to higher-level support or development teams when necessary. Keep track of customer issues and resolutions.
Description:
A Support Engineer is responsible for providing technical support to customers or users of a product or service. They diagnose and resolve technical issues, answer customer inquiries, and provide training and documentation.
More Information:
Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant experience in technical support is preferred.
