FAQ

1
Q: What services does Done Remotely offer?

A: Done Remotely offers dedicated offshore staffing services with a focus on providing exceptional service that transcends geographic boundaries. Our range of services includes office-based, hybrid, and fully remote staffing options, as well as online training and test services, including advanced software.

2
Q: How does Done Remotely operate?

A: Done Remotely operates remotely by utilizing modern software and services through our website. This approach allows us to provide top-quality services to our clients while maintaining convenience and quality. Additionally, our network of over 20 modern physical locations in the Philippines serves as a hub for our team of highly trained and experienced professionals.

3
Q: How does Done Remotely ensure exceptional service?

A: Our team of highly skilled professionals has extensive experience in staffing and recruiting across global markets. Our forward-thinking approach and commitment to excellence make us a reliable and trusted partner for businesses of all sizes.

4
Q: What kind of services does Done Remotely offer?

A: Done Remotely offers a wide range of services in various categories to cater to the needs of our clients. Our services include offshore staffing and recruiting solutions, online recruitment process, and comprehensive candidate assessment and training solutions.

5
Q: Can you tell me more about Done Remotely offshore staffing and recruiting solutions?

A: Our offshore staffing and recruiting solutions are designed to simplify your team expansion process. As your offshore staffing partner, we act as an extension of your business in the Philippines, providing you with access to a pool of highly skilled professionals. We offer flexible options for full-time, part-time, or fully remote work from home arrangements, all managed under a comprehensive contract that we oversee from start to finish.

6
Q: How does Done Remotely’s online recruitment process work?

A: Our online recruitment process is user-friendly and efficient, enabling you to easily search, select, and shortlist candidates, administer online tests, conduct video interviews, and ultimately hire the best talent. We have advanced software tools that provide you with easy access to a vast database of qualified candidates, and we are linked to the most reputable job sites and recruitment agencies in the Philippines to give you access to the top talent available.

7
Q: What makes Done Remotely’s candidate assessment and training solutions unique?

A: Our comprehensive approach to testing, training, and evaluation ensures that your potential hires align with your business needs. We utilize advanced online software to administer direct online tests to your applicants and partner with top affiliated trade test centers in the Philippines to provide practical assessments of your candidates' skills and abilities. Moreover, we offer training opportunities for your newly hired team members to help them excel in their roles and contribute to the growth and success of your business.

8
Q: What kind of tools and software solutions does Done Remotely offer to support business operations?

A: Done Remotely offers a suite of business tools and software solutions to support your operations. We provide access to fully-equipped office spaces, including state-of-the-art PCs, additional software if required, a strong and stable internet connection, printing and photocopying services, and a "never go down" network to ensure uninterrupted workflow.

9
Q: How many coworking locations does Done Remotely have, and where are they located?

A: Done Remotely provides access to over 20 coworking locations in Metro Manila and other key cities in the Philippines, designed with an open and casual environment to promote productivity and collaboration.

10
Q: How can Done Remotely’s software solutions help to streamline business operations and save time?

A: Done Remotely's software solutions are designed to simplify project management, allowing you to set up projects and divide them into tasks for your team members. This feature makes it easy

11
Q: Can Done Remotely provide tools for effective monitoring and follow-up of team performance, regardless of location?

A: Yes, Done Remotely understands the importance of effective monitoring and follow-up to ensure that your team is working efficiently and effectively, whether they are working on one of our sites or fully remote from home. Our advanced software provides you with the necessary tools to monitor your team's performance, regardless of their location. With our platform, you can access live camera feeds and desktop screen views of your team members, allowing you to oversee and supervise their work in real-time.

12
Q: What services does Done Remotely offer for payroll processing?

A: Done Remotely provides comprehensive solutions for handling all aspects of payroll processing, including calculating employee pay, preparing pay stubs, processing payments, remitting taxes and other deductions, maintaining records, providing reports, and resolving issues.

13
Q: What is an Employee of Record (EOR) service?

A: If your company already has a team in the Philippines, our EOR service includes a range of HR and administrative tasks on behalf of your company. Our services include payroll management, benefits administration, compliance management, HR administration, and risk management and all access to our software.

14
Q: What does the payroll management service include?

A: Our payroll management service includes the calculation of employee salaries, taxes, and other deductions, preparing pay stubs, processing payments to employees, maintaining accurate and up-to-date records of employee pay and deductions for compliance purposes, providing reports for management or other stakeholders, and handling issues or questions from employees regarding their pay or deductions.

15
Q: What are the benefits of using Done Remotely's payroll processing solutions?

A: Our comprehensive payroll processing solutions ensure that your employees are paid accurately and on time, while also maintaining compliance with all applicable laws and regulations. With our EOR service, we take on many of the administrative and legal responsibilities associated with being an employer, allowing your company to focus on its core business operations.

16
Q: What services does Done Remotely offer for expanding a business internationally in the Philippines?

A: Done Remotely offers assistance in registering and setting up your business in compliance with the regulations of the Philippine government agencies. We provide a range of services to support the growth and success of your business, and are committed to continuously enhancing and expanding our offerings. Our team welcomes new ideas and projects, and we encourage you to reach out to us to discuss how we can help you achieve your business objectives. We also offer fully customized outsourcing solutions to help businesses achieve their goals in a timely manner with complete transparency on costs.

17
Q: Does Done Remotely handle legal compliance for employees?

A: Yes, Done Remotely ensures legal compliance and handles all labor-related complaints for employees, who are subject to the laws and regulations of the Philippines.

18
Q: What types of workers can be hired through Done Remotely?

A: With over 20+ office locations in the Philippines, Done Remotely allows businesses to access all kinds of categories of workers who can do their job remotely, with a salary base.

19
Q: Does Done Remotely offer flexible contract periods for hiring workers?

A: Yes, Done Remotely offers columnized contract periods, giving clients the flexibility to hire workers for short, medium, and long-term contracts.

20
Q: What are the benefits of outsourcing to Done Remotely for employers?

A: Outsourcing to Done Remotely can provide businesses with cost savings of up to 60% by reducing the need for international recruitment agencies, legal documents, visas, accommodation, transportation, and office space. It also saves time by streamlining the hiring process and aligning working hours with clients' time zones,

21
Q: What are the benefits of working with Done Remotely for job seekers?

A: Job seekers can access international job opportunities, enjoy increased flexibility, save money, improve work-life balance, gain exposure to new technologies, have learning opportunities, and experience professional growth. They can also access flexible office locations provided by Done Remotely in the Philippines with all the necessary amenities, such as high-speed internet, office equipment, and support staff.

22
Q: What kind of services does Done Remotely provide to help businesses find and hire top talent?

A: Done Remotely provides a variety of services to help businesses find and hire top talent, including recruitment, HR management, payroll, and employee benefits. We also offer ongoing support to their offshore staff, including training and development opportunities.

23
Q: How does Done Remotely help businesses manage their offshore teams more efficiently?

A: Done Remotely offers a range of technology solutions to help their clients manage their offshore teams more efficiently. These solutions include project management tools, time tracking software, and communication platforms to facilitate collaboration and ensure that projects are completed on time and within budget.

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