Bob Star Writers INC is a company that specializes in providing high-quality content writing services to our clients. Our mission is to help our clients create engaging and informative content that resonates with their target audience. As a Content Writer, you will play a critical role in creating high-quality content that meets our clients' needs and exceeds their expectations.
Requirements:
Responding to customer inquiries via phone, email, or chat. Troubleshooting product issues and providing technical support. Accurately documenting customer interactions. Escalating issues as needed.
Description:
A Remote Customer Support agent will be responsible for addressing customer inquiries and issues via phone, email, and chat. The agent will help customers with product questions, technical support, and billing issues. The agent will also be responsible for accurately documenting customer interactions and escalating issues as needed.
More Information:
High school diploma or equivalent. Customer service experience preferred. Strong communication skills and the ability to work independently. Familiarity with basic computer functions and programs.