cenite Limited is a company that specializes in providing high-quality technical support to our clients. Our mission is to ensure that our clients' products and services are running smoothly and that any technical issues are resolved quickly and efficiently. As a Technical Support Engineer, you will play a critical role in ensuring that our clients' technical issues are resolved in a timely and effective manner.
Requirements:
- Provide technical support to computer systems and users - Troubleshoot and resolve hardware and software issues - Install and maintain computer systems - Provide support via phone, email, or in-person - Document technical issues and provide training to users
Description:
An IT Support Officer is responsible for providing technical support to an organization's computer systems and users. They troubleshoot and resolve hardware and software issues, install and maintain computer systems, and provide support via phone, email, or in-person. They may also be responsible for documenting technical issues and providing training to users.
More Information:
- Bachelor's degree in Computer Science, Information Technology, or related field - Experience in IT support or related field - Knowledge of computer hardware and software - Excellent communication and interpersonal skills - Strong problem-solving skills
