RSF Offshore Solutions is a leading provider of operations solutions, dedicated to delivering exceptional service and support to our clients. Our team of experts is committed to helping our clients achieve their operational goals and succeed in today's competitive market. With a focus on innovation and collaboration, we strive to provide the best possible experience for our clients, and we are always looking for talented individuals to join our team.
Requirements:
- Provide technical support and troubleshooting for desktop systems and software applications - Collaborate with development teams to resolve technical issues - Ensure software applications are functioning correctly and meet business requirements - Develop and maintain technical documentation for software applications and desktop systems - Train end-users on how to use software applications and desktop systems effectively - Continuously evaluate and improve desktop support processes
Description:
An Application/Desktop Support Specialist is responsible for providing technical support and troubleshooting for software applications and desktop systems. They work with end-users to resolve technical issues and ensure software applications are functioning correctly.
More Information:
- Bachelor's degree in Computer Science, Information Technology, or a related field - At least 2 years of experience in technical support or application support - Strong knowledge of desktop systems and software applications - Experience with operating systems, such as Windows or macOS - Excellent communication and problem-solving skills
