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Application Support Analyst

Two Years Contract

Fully Remote

Salary: 991.00 - 1047.00 USD | Salary

Position

Company Overview:


Jad Arabia Holdings is a leading provider of customer service solutions, dedicated to delivering exceptional service and support to our clients. Our team of experts is committed to helping our clients achieve their customer service goals and succeed in today's competitive market. With a focus on innovation and collaboration, we strive to provide the best possible experience for our clients, and we are always looking for talented individuals to join our team.

Requirements:


- Provide technical support and troubleshooting for software applications
- Collaborate with development teams to resolve technical issues
- Ensure software applications are functioning correctly and meet business requirements
- Develop and maintain technical documentation for software applications
- Train end-users on how to use software applications effectively
- Continuously evaluate and improve application support processes

Description:


An Application Support Analyst is responsible for providing technical support and troubleshooting for software applications. They work with end-users to resolve technical issues and ensure software applications are functioning correctly.

More Information:


- Bachelor's degree in Computer Science, Information Technology, or a related field
- At least 2 years of experience in technical support or application support
- Strong knowledge of software development principles and application architecture
- Experience with database technologies, such as SQL
- Excellent communication and problem-solving skills

Work Schedule:


Start Time:

End Time:

Time Zone: -

Days:

additional information:


Company Name: Jad Arabia Holdings

Phone:966************

Website: http*****************************

Representative_name: Jad Arabia Holdings

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