DTA Data Management Ltd is a data solutions company that provides data science services to customers. They specialize in analyzing data to help customers make informed decisions.
Requirements:
- Manage customer inquiries, feedback, and complaints on social media platforms. - Provide timely and accurate responses to customers. - Collaborate with other departments to resolve customer issues. - Analyze and report on social media metrics and data related to customer service.
Description:
A social media customer service representative is responsible for managing customer inquiries, feedback, and complaints on social media platforms.
More Information:
- Bachelor's degree in marketing, communications, or related field. - Experience in customer service and social media management. - Familiarity with social media platforms and tools. - Strong communication and writing skills.
