Innovate IT Services Corp is a technology company that provides technical support services to customers. They specialize in troubleshooting and resolving technical issues related to emerging technologies.
Requirements:
Provide excellent customer service to e-commerce customers. Answer customer inquiries and resolve issues. Process returns or exchanges. Work with other teams to identify and resolve website or order issues.
Description:
The E-commerce Customer Service representative is responsible for providing excellent customer service to e-commerce customers. They answer customer inquiries, resolve issues, and process returns or exchanges. They also work with other teams to identify and resolve website or order issues.
More Information:
High school diploma or equivalent. Strong communication and problem-solving skills. Previous experience in customer service, particularly in an e-commerce setting, is preferred.
